HealthVerity

Desktop Support Engineer

HealthVerity · Philadelphia, PA

Posted 12 days ago · $75,000 - 110,000

or apply directly on HealthVerity's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
HealthVerity's roles stay open a median of 28 days
Reposted
No
Salary listed
Yes
95% of HealthVerity's roles list one
Ghost-job risk at HealthVerity
moderate
4 stale, 0 reposted of 19 open
Hiring momentum
35 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from HealthVerity's own greenhouse board since 2026-08-03. Full hiring picture for HealthVerity.

About this role

The Desktop Support Engineer will be responsible for Microsoft Windows administration, focusing on imaging, deployment, and configuration of Windows laptops. This role involves providing technical support for hardware and software issues, administering Active Directory and Microsoft 365, and ensuring compliance with security protocols. The engineer will also handle asset inventory and work closely with users to maintain high customer service standards.

Our read on this posting4.4out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of HealthVerity as an employer.

What you need

  • Expert-level Microsoft Windows administration (Windows 10/11, Active Directory, Group Policy, Microsoft Intune/Autopilot)
  • 7–10 years of hands-on desktop/endpoint support experience in a Windows environment
  • Expert-level troubleshooting of Windows laptop hardware, software, drivers, OS, and network/connectivity issues
  • Proven experience with laptop imaging, provisioning, and deployment (e.g., SCCM, MDT, Microsoft Intune/Autopilot, or similar tools)
  • Strong working knowledge of Microsoft 365 administration
  • Solid understanding of networking fundamentals (Wi-Fi, VPN, TCP/IP, DNS, DHCP)

Nice to have

  • CompTIA certification preferred (A+, Network+, or Security+)
  • Familiarity with JAMF (MDM) for mixed-OS environments
  • Familiarity with Okta Identity Access Manager (IAM)
  • Familiarity with Google Workspace administration
  • Knowledge of a broad range of consumer technologies and applications

What you get

  • Competitive base salary & annual bonus opportunity
  • Health, dental, and vision coverage starting on day 1
  • 401(k) plan and an equity program
  • Generous PTO targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave
  • 12 weeks paid parental leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents
  • Comprehensive and individualized onboarding with mentorship and resources

Worth weighing

  • Base salary range is broad ($75,000 - $110,000) and commensurate with experience
  • Hybrid model requires in-office work three days a week for local employees
  • Remote work is limited to specific approved states
  • Role heavily focused on Windows administration, may not appeal to those seeking broader IT exposure

Summarised from HealthVerity's posting. Read the full original.

Listed by HealthVerity on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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