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Braze

Technical Account Manager

Braze · Austin

Posted about 3 months ago

or apply directly on Braze's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Braze's roles stay open a median of 80 days
Reposted
No
Salary listed
No
4% of Braze's roles list one
Ghost-job risk at Braze
high
282 stale, 8 reposted of 287 open
Hiring momentum
397 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Braze's own greenhouse board since 2026-08-03. Full hiring picture for Braze.

About this role

As a Technical Account Manager at Braze, you will manage the technical relationship with a portfolio of enterprise and strategic customers, ensuring they derive maximum value from the Braze platform. Your role involves collaborating closely with customer success teams, facilitating technical initiatives, and acting as a trusted advisor to help clients achieve their business goals. You will also support customers in optimizing their use of Braze's technology and advocate for their needs within the company.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Braze as an employer.

What you need

  • 3-5 years client-facing experience as a TAM or in a related technical area such as Implementation, Technical Support, or Solutions Architecture for Enterprise/Strategic accounts
  • 3+ years of technical experience in managing complex customer environments with strong product command and technical knowledge of SaaS, Mobile, API, or Programming
  • Excellent written and verbal communication skills
  • Ability to translate complex technical ideas to non-technical stakeholders
  • Strong problem-solving skills and high level of intellectual curiosity
  • Ability to manage multiple competing priorities in a fast-paced environment

Nice to have

  • Bilingual skills beyond English

What you get

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

Worth weighing

  • No specific mention of the technical stack or tools you'll be working with
  • Role involves managing complex customer environments which may require significant adaptability
  • High expectations for autonomy and accountability may lead to a demanding work environment

Summarised from Braze's posting. Read the full original.

Listed by Braze on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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