Braze

Director, Account Management, Sales SMB

Braze · London

Posted 8 days ago

or apply directly on Braze's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Braze's roles stay open a median of 45 days
Reposted
No
Salary listed
No
4% of Braze's roles list one
Ghost-job risk at Braze
low
0 stale, 8 reposted of 287 open
Hiring momentum
397 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Braze's own greenhouse board since 2026-08-03. Full hiring picture for Braze.

About this role

As the Director of Account Management at Braze, you will lead a team of Account Managers focused on managing and growing relationships with SMB and mid-market clients. Your role will involve overseeing upsells and renewals, collaborating with various customer-facing teams, and shaping operational processes to enhance team success. This position requires a strong background in SaaS sales and leadership, with a focus on delivering excellent customer experiences.

Our read on this posting3.6out of 5
benefits
5/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Braze as an employer.

What you need

  • Minimum of 8 years of proven experience within Sales for Mobile or Marketing Technology
  • At least 3 years of experience managing a regional team of Commercial / Mid-market Sales executives or Account Managers
  • Ability to work cross-functionally with Marketing, Integrations/Onboarding, Customer Success, and Sales Operations
  • Exemplary leadership skills and dedication to the success and growth of team members
  • Ability to shape, influence and execute operational processes
  • Outstanding verbal, written and stand-up presentation skills

Nice to have

  • Experience selling a marketing automation, CRM, email, or analytics solution
  • Experience working with a wide variety of clients in multiple verticals ranging from startups to established, small and medium sized companies

What you get

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend

Worth weighing

  • No specific salary listed
  • Focus on managing a medium-sized team may limit scope for individual contributor roles
  • Experience in marketing technology is a strong emphasis, which may not appeal to all candidates

Summarised from Braze's posting. Read the full original.

Listed by Braze on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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