Collections Representative I
AvidXchange, Inc. · Charlotte, North Carolina, United States
Posted 15 days ago
or apply directly on AvidXchange, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days AvidXchange, Inc.'s roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- No 0% of AvidXchange, Inc.'s roles list one
- Ghost-job risk at AvidXchange, Inc.
- moderate 6 stale, 2 reposted of 22 open
- Hiring momentum
- 37 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from AvidXchange, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for AvidXchange, Inc..
About this role
The Collections Representative is responsible for contacting high-risk and delinquent accounts to resolve account issues and prevent losses. Daily tasks include skip tracing, communicating with debtors via phone and email, developing collection methods, processing repayments, and meeting department goals. The role requires collaboration with team members to enhance revenue generation and client satisfaction.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AvidXchange, Inc. as an employer.
What you need
- High school diploma required
- 1+ years’ of Customer Service or Collections Experience
- Excellent communication and negotiation skills (written and oral)
- Patience and ability to manage stress
- Proven ability to overcome obstacles and get results
- Ability to work independently and to adapt to a fast-changing environment
What you get
- 18 days PTO
- 11 Holidays (8 company recognized & 3 floating holidays)
- 16 hours per year of paid Volunteer Time Off (VTO)
- Competitive Healthcare
- High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
- 100% AvidXchange paid Dental Base Plan Coverage
Worth weighing
- No salary listed
- Role may involve high stress due to dealing with delinquent accounts
- Expectations for independent work and adaptability in a fast-changing environment
Summarised from AvidXchange, Inc.'s posting. Read the full original.
Listed by AvidXchange, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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