or apply directly on Trustpilot 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Trustpilot 's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- Yes 25% of Trustpilot 's roles list one
- Ghost-job risk at Trustpilot
- moderate 18 stale, 15 reposted of 53 open
- Hiring momentum
- 95 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Trustpilot 's own greenhouse board since 2026-08-03. Full hiring picture for Trustpilot .
About this role
As a Senior Enterprise Account Manager at Trustpilot, you will manage a portfolio of Enterprise customers, focusing on driving retention and revenue growth through renewals, upsells, and cross-sells. Your role involves acting as a strategic advisor, leveraging insights and data to help customers achieve measurable business value while building trusted relationships with senior stakeholders and collaborating cross-functionally to enhance the customer experience.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Trustpilot as an employer.
What you need
- Extensive experience managing enterprise or strategic accounts in a SaaS or technology environment
- Proven success driving multi-year renewals, upsells, and NRR growth in complex customer environments
- Exceptional commercial acumen and executive communication skills
- Strong negotiation, influencing, and strategic planning abilities
- Skilled in building cross-functional partnerships and managing matrixed stakeholders
- Confident, analytical, and data-driven account manager who delivers measurable business impact
Nice to have
- A good understanding of the digital advertising/search marketing industry
What you get
- A competitive base salary ranging from $123,000-$130,000 gross per year plus a competitive commission structure
- A range of flexible working options
- 20 vacation days + 2 personal days + 10 paid holidays per year
- Two (paid) volunteering days a year
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
- Full health insurance
Worth weighing
- No specific mention of the technology stack used
- The role requires managing complex customer environments which may involve high pressure
- The salary range provided does not include variable pay such as bonuses or commission
- The company culture is described as fast-paced which may not suit everyone
Summarised from Trustpilot 's posting. Read the full original.
Listed by Trustpilot on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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