PitchMeAI Jobs
Trustpilot

Associate Customer Success Manager - Benelux Market

Trustpilot · Amsterdam

Posted about 3 months ago

or apply directly on Trustpilot 's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Trustpilot 's roles stay open a median of 70 days
Reposted
No
Salary listed
No
25% of Trustpilot 's roles list one
Ghost-job risk at Trustpilot
high
48 stale, 15 reposted of 53 open
Hiring momentum
95 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Trustpilot 's own greenhouse board since 2026-08-03. Full hiring picture for Trustpilot .

About this role

As an Associate Customer Success Manager at Trustpilot, you will manage a portfolio of up to 400 accounts in the Benelux market, ensuring customers achieve success with the platform. Your responsibilities include leading onboarding, driving product adoption, maintaining customer health, and acting as the primary contact for customer issues. You will collaborate with various teams to enhance customer satisfaction and provide valuable insights to the product team.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Trustpilot as an employer.

What you need

  • Fluent in Dutch and proficient in English
  • First experience in a Customer Success role or a digital sales position (such as a BDR or SDR)
  • Highly organized with great time management skills
  • Ability to manage a high-volume portfolio of up to 400 accounts
  • Technically confident in guiding customers through product setup and usage
  • Strong communication skills across multiple stakeholder levels

What you get

  • Competitive compensation package + bonus
  • 20 holiday days plus 5 extra holiday days
  • 2 (paid) volunteering days a year
  • Rich learning and development opportunities through the Trustpilot Academy and Blinkist
  • Full access to Headspace for positive mental health
  • A friendly, fun office environment with amenities like a Nintendo switch and mini ping pong table

Worth weighing

  • Role involves managing a large portfolio of accounts which may be challenging for some candidates
  • No specific mention of remote work options or flexibility in work hours

Summarised from Trustpilot 's posting. Read the full original.

Listed by Trustpilot on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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