or apply directly on Sprout General Referrals's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Sprout General Referrals's roles stay open a median of 20 days
- Reposted
- No
- Salary listed
- No 66% of Sprout General Referrals's roles list one
- Ghost-job risk at Sprout General Referrals
- low 2 stale, 1 reposted of 32 open
- Hiring momentum
- 38 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sprout General Referrals's own greenhouse board since 2026-08-03. Full hiring picture for Sprout General Referrals.
About this role
The Customer Adoption Consultant at Sprout Social will focus on driving customer satisfaction and retention by maintaining strong relationships and ensuring successful platform adoption across a high volume of accounts. Daily responsibilities include leading training sessions, analyzing customer usage data, resolving inquiries, and collaborating with internal teams to improve processes. This role emphasizes efficiency and operational excellence while fostering a supportive team environment.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sprout General Referrals as an employer.
What you need
- 2+ years of customer success experience
- Strong problem-solving and team collaboration skills
- Agility and flexibility in a rapidly changing environment
- Ability to work either of the following shifts: 6AM - 3PM PHT or 1PM - 10PM PHT
Nice to have
- Familiarity with Sprout Social influencer marketing and influencer marketing strategy
- Experience with Gainsight or other CS management software
- Experience working within a one-to-many model of customer success
What you get
- Comprehensive Health Coverage: A 23,299 PHP monthly allowance to cover your health insurance (HMO) needs.
- Premium Mental Health Support: Full access to Modern Health for you and your dependents, including free coaching, therapy sessions, and digital wellness resources.
- Generous Paid Time Off: 24 days of paid leave, 5 sick days, plus regular holidays, special non-working holidays, and company-wide Rest & Recharge days.
- Lifestyle Spending Account (LSA): An annual $500 USD fund to spend on your physical, mental, and financial well-being—from gym memberships to hobbies.
- Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet expenses.
- Standard Compensation & Pay: We provide a 13th-month salary and adhere to all government-mandated pay premiums, including Night Shift Differential (NSD) and holiday/overtime pay.
Worth weighing
- No specific technology stack mentioned, which may affect the role's technical growth opportunities.
- The role operates on a group workload model, which may not suit those who prefer individual accountability.
- Salary range is provided, but individual pay is based on geographic zone and experience, which may lead to variability in compensation.
Summarised from Sprout General Referrals's posting. Read the full original.
Listed by Sprout General Referrals on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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