or apply directly on Sprout General Referrals's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Sprout General Referrals's roles stay open a median of 20 days
- Reposted
- No
- Salary listed
- No 66% of Sprout General Referrals's roles list one
- Ghost-job risk at Sprout General Referrals
- low 2 stale, 1 reposted of 32 open
- Hiring momentum
- 38 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Sprout General Referrals's own greenhouse board since 2026-08-03. Full hiring picture for Sprout General Referrals.
About this role
As a Senior IT Support Specialist at Sprout Social, you will provide technical assistance to end-users while enhancing their overall experience with the company's technology. You will maintain and improve IT systems, manage IT inventory, and support conference room technologies. Your role will involve collaboration with various teams and contributing fresh ideas to streamline processes and improve user support.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sprout General Referrals as an employer.
What you need
- 4+ years experience as an IT Support Specialist
- Proven technical support experience with both Apple and Windows computers
- Requirement to work from our Kraków office at least one day per week
Nice to have
- Proven capability in managing and maintaining IT Inventory, particularly employee computers, with experience in MDM solutions such as JAMF and InTune
- A strong understanding of Generative AI and Large Language Models
- Advanced experience in troubleshooting Conference Room Technology, with a preference for expertise in Zoom Rooms
- Experience managing conference room technology, such as Zoom
- Experience with Jira administration
What you get
- Stock Ownership (RSUs): Eligibility for Restricted Stock Units (RSUs)
- Generous Paid Time Off: 26 paid days off annually, in addition to bank holidays and extra company-wide 'Rest & Recharge' days.
- Paid Parental Leave: 20 weeks of paid leave for birthing parents and 16 weeks for non-birthing parents.
- Lifestyle Spending Account (LSA): An annual $600 USD fund for personal well-being.
- Remote & Hybrid Work Support: A flexible, remote-first model with a one-time $550 USD home office setup stipend and monthly internet reimbursement.
- Mental Health & well-being: Access to dedicated mental health resources and wellness programs.
Worth weighing
- The role requires at least one day per week in the Kraków office, which may not suit all candidates looking for fully remote work.
- The job involves a mix of technical support and collaboration, which may appeal to those who enjoy teamwork and problem-solving.
- The salary range is provided, but individual offers may vary based on experience and skills, which could lead to uncertainty for some candidates.
Summarised from Sprout General Referrals's posting. Read the full original.
Listed by Sprout General Referrals on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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