Sedna

Enterprise Customer Success Manager

Sedna · Greece

Posted about 2 months ago

or apply directly on Sedna's site. We never take the application ourselves.

Is this posting real?

This role has been open
50 days
Sedna's roles stay open a median of 4 days
Reposted
No
Salary listed
No
0% of Sedna's roles list one
Ghost-job risk at Sedna
moderate
3 stale, 0 reposted of 15 open
Hiring momentum
17 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-26

Measured from postings appearing on and disappearing from Sedna's own greenhouse board since 2026-08-03. Full hiring picture for Sedna.

About this role

The Enterprise Customer Success Manager at Sedna is responsible for managing a portfolio of high-value Premier and Strategic accounts globally. This role involves building executive-level relationships, executing success plans, monitoring account health, and collaborating with Sales on renewals and expansion opportunities. The position requires a proactive approach to account management, with a focus on understanding customer needs and driving commercial outcomes.

Our read on this posting2.2out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sedna as an employer.

What you need

  • Significant experience managing complex, high-value B2B accounts at a senior level
  • Track record of holding executive relationships and co-owning commercial outcomes alongside Sales
  • Strong executive presence and ability to navigate difficult conversations
  • Commercially fluent with urgency in managing renewals
  • Clear, structured communicator comfortable presenting to senior stakeholders
  • Familiarity with Salesforce or equivalent CRM

Nice to have

  • Background in shipping, maritime operations, or global trade
  • Experience with tools such as Mixpanel or Snowflake

Worth weighing

  • No salary or specific benefits listed
  • Role requires significant autonomy and self-direction
  • Expectations for proactive account management may not suit all candidates

Summarised from Sedna's posting. Read the full original.

Listed by Sedna on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.

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