or apply directly on Sedna's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 45 days Sedna's roles stay open a median of 4 days
- Reposted
- No
- Salary listed
- No 0% of Sedna's roles list one
- Ghost-job risk at Sedna
- moderate 3 stale, 0 reposted of 15 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-26
Measured from postings appearing on and disappearing from Sedna's own greenhouse board since 2026-08-03. Full hiring picture for Sedna.
About this role
The Junior Customer Success Manager role involves managing a portfolio of Strategic and Scale tier accounts, focusing on building and maintaining customer relationships. Responsibilities include monitoring account health, flagging commercial risks and opportunities, and ensuring effective communication with relevant teams. This position is designed for someone early in their customer success career, aiming to develop product knowledge and commercial awareness while contributing to customer retention and satisfaction.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sedna as an employer.
What you need
- Some experience in a customer-facing role, ideally in SaaS or operational software
- Clear written and verbal communication
- Comfortable using data to inform decisions and identify patterns
- Organised and reliable in managing a portfolio of relationships and commitments
- Proactive in flagging problems and surfacing information rather than waiting for someone to ask
Nice to have
- Background in maritime, shipping, or logistics
- Experience with Salesforce or similar CRM tools
Worth weighing
- No salary listed
- Role involves significant data management responsibilities
- Position requires proactive communication and relationship management
- Path to progression is clearly defined but requires demonstrable growth and independence
Summarised from Sedna's posting. Read the full original.
Listed by Sedna on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.
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