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Sedna

Application Support Engineer [L2]

Sedna · Singapore

Posted today

or apply directly on Sedna's site. We never take the application ourselves.

Is this posting real?

This role has been open
0 days
Sedna's roles stay open a median of 2 days
Reposted
No
Salary listed
No
0% of Sedna's roles list one
Ghost-job risk at Sedna
low
2 stale, 0 reposted of 15 open
Hiring momentum
17 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-24

Measured from postings appearing on and disappearing from Sedna's own greenhouse board since 2026-08-03. Full hiring picture for Sedna.

About this role

As an Application Support Engineer (L2) at Sedna, you will be part of a global support team, addressing customer issues related to the company's AI-powered platform. Your role involves troubleshooting technical problems, particularly API issues, and collaborating with Engineering and Product teams to resolve bugs and improve the product based on customer feedback. You will also contribute to refining support processes and documentation while ensuring high-quality customer service.

Our read on this posting2.8out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sedna as an employer.

What you need

  • Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience
  • 2+ years of experience in a dedicated technical support role
  • Experience working in or exposure to a SaaS environment
  • Understanding of cloud hosting, APIs, and performance and scalability considerations
  • Experience supporting maritime, shipping, commodities, or logistics customers
  • Strong customer service and communication skills

Worth weighing

  • No salary listed
  • Role involves both L1 and L2 support, which may vary day to day
  • On-call duties are part of the role
  • Experience in the maritime industry is preferred but not mandatory

Summarised from Sedna's posting. Read the full original.

Listed by Sedna on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.

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