PitchMeAI Jobs
Koalafi

Fraud Investigator

Koalafi · Richmond, VA

Posted 27 days ago · $61,000-$74,000

or apply directly on Koalafi's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
Koalafi's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
88% of Koalafi's roles list one
Ghost-job risk at Koalafi
high
9 stale, 0 reposted of 16 open
Hiring momentum
24 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Koalafi's own greenhouse board since 2026-08-03. Full hiring picture for Koalafi.

About this role

As a Fraud Investigator at Koalafi, you will monitor and research risk signals related to potential fraud for both customers and merchants. Your responsibilities include conducting risk assessments during merchant onboarding, investigating suspicious behaviors, managing inbound fraud claims, and collaborating with various departments. You will utilize multiple data sources and tools to ensure accurate conclusions and prevent fraud.

Our read on this posting4.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Koalafi as an employer.

What you need

  • 2+ years of relevant experience in fraud detection, investigation, or related financial services experience
  • Strong pattern recognition and attention to detail
  • Ability to conduct thorough research using multiple data sources
  • Experience documenting processes, procedures, and investigation findings
  • Excellent verbal and written communication skills
  • Strong interpersonal skills

Nice to have

  • Familiarity with fraud databases or investigative platforms
  • Bilingual (English/Spanish) preferred

What you get

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement
  • Commuter assistance
  • Parental leave (maternal + paternal)

Worth weighing

  • Salary range provided is $61,000-$74,000, which may vary based on experience and location
  • Remote work options available, but candidates near office locations may be expected to work in-office or hybrid
  • No specific mention of career advancement opportunities or training programs

Summarised from Koalafi's posting. Read the full original.

Listed by Koalafi on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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