PitchMeAI Jobs
Koalafi

Business Operations Associate

Koalafi · Remote (US)

Posted about 2 months ago

or apply directly on Koalafi's site. We never take the application ourselves.

Is this posting real?

This role has been open
50 days
Koalafi's roles stay open a median of 81 days
Reposted
No
Salary listed
No
88% of Koalafi's roles list one
Ghost-job risk at Koalafi
high
16 stale, 0 reposted of 16 open
Hiring momentum
24 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Koalafi's own greenhouse board since 2026-08-03. Full hiring picture for Koalafi.

About this role

As a Business Operations Associate at Koalafi, you will provide exceptional customer service and operational support to a growing customer base through non-phone channels such as email and direct mail. Your responsibilities will include handling back-office tasks like posting payments, managing disputes, and ensuring compliance with regulatory processes, all while identifying opportunities for improvement in operations.

Our read on this posting3.0out of 5
benefits
4/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Koalafi as an employer.

What you need

  • 2+ years of relevant experience in financial services, billing, or fraud investigations
  • Excellent problem solving, math, computer, and keyboarding skills, including proficiency in Microsoft Suite
  • Excellent verbal and written communication skills
  • Attention to detail and excellent organizational skills
  • Strong interpersonal and active listening skills
  • Ability to work independently and efficiently, both in-person and on work from home days

Nice to have

  • Bilingual (English/Spanish) preferred; additional languages a plus

What you get

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement
  • Commuter assistance
  • Parental leave (maternal + paternal)

Worth weighing

  • No salary listed beyond hourly rate of $24/hr
  • Role involves routine or repetitive tasks
  • Position requires adherence to highly-regulated processes

Summarised from Koalafi's posting. Read the full original.

Listed by Koalafi on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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