or apply directly on Elastic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days Elastic's roles stay open a median of 32 days
- Reposted
- No
- Salary listed
- No 0% of Elastic's roles list one
- Ghost-job risk at Elastic
- low 0 stale, 5 reposted of 372 open
- Hiring momentum
- 495 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Elastic's own greenhouse board since 2026-08-03. Full hiring picture for Elastic.
About this role
As a Senior Customer Architect at Elastic, you will act as a Trusted Technical Advisor, collaborating with customers and internal teams to ensure the successful implementation and adoption of Elastic solutions. Your role involves defining technical success criteria, crafting detailed Technical Success Plans, and facilitating a smooth customer journey from onboarding to ongoing support. You'll focus on eliminating technical frictions and driving the growth of annual recurring revenue (ARR) by fostering strong customer relationships and identifying opportunities for expansion.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Elastic as an employer.
What you need
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field
- Validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer
- Hands-on experience with Elastic solutions or equivalent technologies
- Excellent communication and presentation skills
- Strong social skills to establish relationships with customers and team members
- Demonstrated problem-solving skills with a track record of delivering innovative solutions
Nice to have
- Experience with one or more Elastic solutions (Observability, Security, Enterprise Search) or the Elastic stack (Elasticsearch, Logstash, Kibana)
What you get
- Competitive pay based on the work you do
- Health coverage for you and your family in many locations
- Flexible locations and schedules for many roles
- Generous number of vacation days each year
- Financial donation matching up to $2000
- Up to 40 hours each year for volunteer projects
Worth weighing
- No specific salary listed
- Role involves a significant amount of customer interaction and technical guidance
- Experience with Elastic solutions is preferred but not mandatory
Summarised from Elastic's posting. Read the full original.
Listed by Elastic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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