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Elastic

IT Support Admin

Elastic · Sydney, Australia

Posted 20 days ago

or apply directly on Elastic's site. We never take the application ourselves.

Is this posting real?

This role has been open
20 days
Elastic's roles stay open a median of 32 days
Reposted
No
Salary listed
No
0% of Elastic's roles list one
Ghost-job risk at Elastic
low
0 stale, 5 reposted of 372 open
Hiring momentum
495 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Elastic's own greenhouse board since 2026-08-03. Full hiring picture for Elastic.

About this role

As an IT Support Admin at Elastic, you'll be responsible for troubleshooting and resolving technical issues to ensure smooth technology operations. Your day-to-day tasks will include responding to support requests, managing network performance, assisting with hardware and software troubleshooting, and training users on new technologies. You'll also document support inquiries and collaborate with vendors for hardware procurement.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Elastic as an employer.

What you need

  • Associate degree in Information Technology or related field
  • 2+ years with technical support roles
  • 1+ years with network configuration and administration
  • 2+ years with troubleshooting hardware and software
  • Experience with hardware troubleshooting and repair
  • Proficiency in operating systems, including Windows and macOS

What you get

  • Competitive pay based on the work you do
  • Health coverage for you and your family in many locations
  • Flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Financial donations and service matching up to $2000
  • Up to 40 hours each year for volunteer projects

Worth weighing

  • No salary listed
  • Role involves a variety of tasks which may require adaptability
  • Focus on both hardware and software troubleshooting may require diverse skill sets

Summarised from Elastic's posting. Read the full original.

Listed by Elastic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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