Cargomatic

Customer Success Specialist

Cargomatic · Lisle, Illinois

Posted 7 days ago · $60,000 - $75,000

or apply directly on Cargomatic's site. We never take the application ourselves.

Is this posting real?

This role has been open
7 days
Cargomatic's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
88% of Cargomatic's roles list one
Ghost-job risk at Cargomatic
high
9 stale, 1 reposted of 16 open
Hiring momentum
20 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Cargomatic's own greenhouse board since 2026-08-03. Full hiring picture for Cargomatic.

About this role

As a Customer Success Specialist at Cargomatic, you will be the primary contact for customers, ensuring effective communication and operational execution of shipment processes. Your role involves collaborating with various internal teams to enhance customer experience, managing data metrics, and identifying growth initiatives. You will also develop processes to streamline operations and support customer engagement in a fast-paced environment.

Our read on this posting4.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cargomatic as an employer.

What you need

  • Bachelor’s degree
  • 2+ years’ experience in logistics, supply chain, or customer success
  • Strong written and verbal communication skills
  • Proven track record in customer support
  • Intermediate to advanced knowledge of Microsoft Excel
  • Ability to troubleshoot complex operational issues

What you get

  • Competitive medical, dental, and vision coverage
  • 401(k) plan with company match
  • Generous paid time off including vacation, sick time, and company holidays
  • Employee assistance program and wellness resources
  • Opportunities for professional growth and career development
  • Collaborative, people-first culture

Worth weighing

  • No remote work option, hybrid schedule only
  • Relocation assistance not offered
  • Fast-paced environment may require adaptability to shifting priorities

Summarised from Cargomatic's posting. Read the full original.

Listed by Cargomatic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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