Cargomatic

Customer Success Specialist

Cargomatic · Long Beach

Posted 16 days ago · $40.00 - $45.00

or apply directly on Cargomatic's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Cargomatic's roles stay open a median of 64 days
Reposted
No
Salary listed
Yes
84% of Cargomatic's roles list one
Ghost-job risk at Cargomatic
high
13 stale, 1 reposted of 19 open
Hiring momentum
23 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-08

Measured from postings appearing on and disappearing from Cargomatic's own greenhouse board since 2026-08-03. Full hiring picture for Cargomatic.

About this role

As a Customer Success Specialist at Cargomatic, you will be the primary point of contact for enterprise customers, managing day-to-day shipment operations and ensuring customer satisfaction through effective communication and problem-solving. You will collaborate with various teams to meet performance metrics, oversee account data, and help implement new processes to enhance customer engagement. This role requires strong organizational skills and the ability to thrive in a fast-paced environment.

Our read on this posting4.4out of 5
benefits
4/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cargomatic as an employer.

What you need

  • Bachelor’s degree strongly preferred
  • 3–5 years of experience in transportation and/or logistics
  • Strong customer support and customer satisfaction experience
  • Excellent written and verbal communication skills
  • Ability to think on your feet and solve problems analytically
  • Comfort working in a fast-changing environment with shifting priorities

What you get

  • Competitive compensation
  • Medical, dental, and vision insurance
  • Flexible paid time off (PTO) and paid holidays
  • 401(k) plan
  • Employee assistance program (EAP)
  • Opportunities for professional growth and career development

Worth weighing

  • No specific mention of remote work flexibility beyond the hybrid model
  • Fast-paced startup environment may involve ambiguity and shifting priorities
  • Role involves significant cross-functional collaboration, which may require strong interpersonal skills

Summarised from Cargomatic's posting. Read the full original.

Listed by Cargomatic on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.

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