or apply directly on Cargomatic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Cargomatic's roles stay open a median of 64 days
- Reposted
- No
- Salary listed
- Yes 84% of Cargomatic's roles list one
- Ghost-job risk at Cargomatic
- high 13 stale, 1 reposted of 19 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Cargomatic's own greenhouse board since 2026-08-03. Full hiring picture for Cargomatic.
About this role
The Customer Support Specialist at Cargomatic is responsible for facilitating communication between clients and operations teams to ensure efficient shipment coordination. Daily tasks include responding to customer inquiries, monitoring shipment statuses, resolving issues, and maintaining accurate records. The role requires proactive engagement with various stakeholders to enhance service delivery in a fast-paced transportation environment.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cargomatic as an employer.
What you need
- 2+ years of experience in customer support, logistics, transportation, freight, dispatch, or account coordination
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities and follow through on open issues
- Strong problem-solving skills and sound judgment
- Proficiency with Microsoft Office, Google Workspace, and/or transportation management systems
Nice to have
- Experience supporting customers in a fast-paced operational environment
- Experience in drayage, trucking, freight, transportation, or logistics
- Experience supporting large enterprise or industrial customers
- Familiarity with shipment tracking, appointment scheduling, PODs, accessorials, and transportation documentation
- Experience working with a TMS or other logistics technology platform
What you get
- Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans
- Company-paid life insurance and short- and long-term disability coverage
- Flexible spending accounts and dependent care savings options
- Employee Assistance Program with confidential counseling, legal, and financial resources
- Wellness programs and benefit advocacy support
Worth weighing
- No salary listed
- Fast-paced environment may lead to changing priorities
- Role involves significant communication with various stakeholders, including drivers and carriers
Summarised from Cargomatic's posting. Read the full original.
Listed by Cargomatic on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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