PitchMeAI Jobs
Cargomatic

Customer Success Manager

Cargomatic · Chicago, Illinois

Posted about 3 months ago · $80,000 to $125,000

or apply directly on Cargomatic's site. We never take the application ourselves.

Is this posting real?

This role has been open
86 days
Cargomatic's roles stay open a median of 84 days
Reposted
No
Salary listed
Yes
84% of Cargomatic's roles list one
Ghost-job risk at Cargomatic
high
14 stale, 1 reposted of 19 open
Hiring momentum
23 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-28

Measured from postings appearing on and disappearing from Cargomatic's own greenhouse board since 2026-08-03. Full hiring picture for Cargomatic.

About this role

As a Customer Success Manager at Cargomatic, you will manage a portfolio of drayage and regional accounts, advocating for customers and ensuring their needs are met. Your role involves monitoring customer performance, addressing escalations, and collaborating with various teams to facilitate smooth operations and growth. You will also analyze data to provide insights and drive business reviews, ultimately aiming to expand customer relationships and tender allocations.

Our read on this posting3.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cargomatic as an employer.

What you need

  • 5+ years in logistics, supply chain, or drayage account management or customer success
  • A track record of keeping enterprise or port-based accounts and growing them
  • Real relationship skills and the ability to negotiate to a result both sides can live with
  • An analytical eye for reading tender and volume data
  • Ability to influence and coordinate across teams
  • Bachelor's degree or equivalent experience in business, logistics, or a related field

What you get

  • Competitive compensation tailored to market conditions, experience, and performance
  • Base salary range of $80,000 to $125,000
  • Performance-based incentive opportunities
  • 401(k) with company contribution
  • Flexible Paid Time Off (PTO)
  • Comprehensive health, medical, and dental coverage

Worth weighing

  • This is an on-site position; no remote work or relocation assistance is offered.
  • The role requires strong cross-functional collaboration and may involve managing complex customer relationships.
  • The expected salary range is broad, and actual placement depends on various factors, which may affect negotiation.
  • The position emphasizes growth and retention metrics, which may lead to high performance expectations.

Summarised from Cargomatic's posting. Read the full original.

Listed by Cargomatic on their greenhouse job board, last confirmed open on 2026-10-28. PitchMeAI is not the employer.

More roles at Cargomatic

All 19 open roles at Cargomatic →