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Cargomatic

Customer Success Manager

Cargomatic · Long Beach, CA

Posted about 3 months ago · $80,000 to $125,000

or apply directly on Cargomatic's site. We never take the application ourselves.

Is this posting real?

This role has been open
86 days
Cargomatic's roles stay open a median of 85 days
Reposted
No
Salary listed
Yes
84% of Cargomatic's roles list one
Ghost-job risk at Cargomatic
high
14 stale, 1 reposted of 19 open
Hiring momentum
23 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Cargomatic's own greenhouse board since 2026-08-03. Full hiring picture for Cargomatic.

About this role

As a Customer Success Manager at Cargomatic, you will manage a portfolio of drayage and regional accounts, acting as the primary advocate for your customers. Your responsibilities include ensuring customer satisfaction, monitoring tender allocations, and collaborating with various teams to meet customer needs and drive account growth. You will also handle customer escalations and conduct business reviews to provide insights to leadership.

Our read on this posting3.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cargomatic as an employer.

What you need

  • 5+ years in logistics, supply chain, or drayage account management or customer success
  • Track record of keeping enterprise or port-based accounts and growing them
  • Real relationship skills and negotiation ability
  • Analytical skills to read tender and volume data
  • Ability to influence and coordinate across teams
  • Bachelor's degree or equivalent experience in business, logistics, or a related field

What you get

  • Competitive compensation tailored to market conditions, experience, and performance
  • Base salary range of $80,000 to $125,000
  • Performance-based incentive opportunities
  • 401(k) with company contribution
  • Flexible Paid Time Off (PTO)
  • Comprehensive health, medical, and dental coverage

Worth weighing

  • Position is on-site and relocation assistance is not offered
  • Role involves significant cross-functional collaboration, which may require strong interpersonal skills
  • No specific mention of technology stack or tools used in the role

Summarised from Cargomatic's posting. Read the full original.

Listed by Cargomatic on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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