or apply directly on Trustpilot 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days Trustpilot 's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- Yes 25% of Trustpilot 's roles list one
- Ghost-job risk at Trustpilot
- moderate 18 stale, 15 reposted of 53 open
- Hiring momentum
- 95 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Trustpilot 's own greenhouse board since 2026-08-03. Full hiring picture for Trustpilot .
About this role
As a Technical Account Manager at Trustpilot, you will serve as the post-sales technical partner for high-value customers, ensuring their successful onboarding and integration with Trustpilot's platform. Your role involves providing ongoing technical assistance, optimizing product adoption, and collaborating with various teams to enhance customer satisfaction and retention. You will manage technical issues, document processes, and advocate for customer needs within the organization.
- benefits
- 5/5
- freshness
- 3/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Trustpilot as an employer.
What you need
- Experience in technical account management, implementation, or solution support within SaaS or web technology environments
- Solid understanding of APIs, web integrations, and data exchange formats (JSON, XML, REST)
- Strong troubleshooting, analytical, and communication skills
- Customer-centric mindset with the ability to manage both technical depth and business context
- Experience partnering with enterprise clients and internal engineering teams
- Organized, proactive, and able to manage multiple complex customers simultaneously
Nice to have
- A good understanding of the digital advertising/search marketing industry
What you get
- A competitive base salary of $110,000-$125,000 gross per year, plus a competitive commission structure
- 20 vacation days + 2 personal days + 10 paid holidays per year
- 2 (paid) volunteering days a year
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
- Full health insurance
- 401k matching your contributions dollar-for-dollar up to 4% of your base salary
Worth weighing
- No salary listed includes variable pay such as bonuses or commission or other benefits
- The role requires managing multiple complex customers simultaneously, which may be challenging
- The position involves significant cross-functional collaboration, which may require strong interpersonal skills
Summarised from Trustpilot 's posting. Read the full original.
Listed by Trustpilot on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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