or apply directly on Trustpilot 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 6 days Trustpilot 's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- No 25% of Trustpilot 's roles list one
- Ghost-job risk at Trustpilot
- moderate 18 stale, 15 reposted of 53 open
- Hiring momentum
- 95 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Trustpilot 's own greenhouse board since 2026-08-03. Full hiring picture for Trustpilot .
About this role
As a Senior Account Manager at Trustpilot, you will manage a high-value portfolio of customers in the ANZ region, focusing on building strategic partnerships and driving business value. Your role involves navigating large organizations, ensuring client retention, identifying growth opportunities, and collaborating with cross-functional teams to align product offerings with market needs.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Trustpilot as an employer.
What you need
- Prior experience in customer success, account management, or customer support roles in a SaaS or technology environment
- Proficiency in MEDDIC sales methodology
- Significant experience with Salesforce
- Proven ability to drive product adoption, customer satisfaction (NPS), and retention results
- Strong communication and relationship-building skills across multiple stakeholder levels
- Comfortable working with data and insights to identify trends, risks, and opportunities
Nice to have
- A good understanding of the digital advertising/search marketing industry
What you get
- A range of flexible working options
- Competitive compensation package including quarterly commission and annual company bonus
- 25 days holiday (plus public holidays)
- Two (paid) volunteering days a year
- Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
- Superannuation, salary continuance and life insurance
Worth weighing
- No specific salary listed
- Role involves navigating complex organizations which may require significant effort and skill
- Focus on strategic partnerships may require advanced relationship management skills
Summarised from Trustpilot 's posting. Read the full original.
Listed by Trustpilot on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.