or apply directly on The Fork's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days The Fork's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- No 0% of The Fork's roles list one
- Ghost-job risk at The Fork
- high 12 stale, 0 reposted of 25 open
- Hiring momentum
- 40 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from The Fork's own greenhouse board since 2026-08-03. Full hiring picture for The Fork.
About this role
As a Customer Care Specialist for the Italian Market at TheFork, you will be responsible for addressing customer inquiries and issues through various channels including phone, email, and chat. Your role will involve understanding customer needs, providing solutions, and ensuring a positive experience while collaborating with other teams as necessary.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of The Fork as an employer.
What you need
- Based in Barcelona
- Native level of Italian and fluent in English
- A high level of communication skills
- Experience in a customer support environment
- Knowledge in CRM tools
Nice to have
- Speaking more languages is always welcome
What you get
- Permanent contract
- Flexible working environment (2 days home office per week + additional flexibility during summer and December)
- Competitive fixed salary, bonus and equity
- Lunch vouchers available for each working day
- International teams and a multicultural environment
- Highly inclusive working environment
Worth weighing
- No specific salary listed
- Role involves handling complaints which may be challenging
- Must be comfortable managing multiple requests and priorities
Summarised from The Fork's posting. Read the full original.
Listed by The Fork on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at The Fork
- Customer care Specialist (French Market)Barcelona, Spain
- Field Sales RepresentativeValencia
- Junior Accountant InternLondon
- Field Sales RepresentativeEdinburgh
- Field Sales RepresentativeHamburg
- Inside Sales RepresentativeLondon
- B2B Partnerships Operations ManagerBarcelona