SumUp

KAM - Customer Success Management

SumUp · Santiago, Chile

Posted 23 days ago

or apply directly on SumUp's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
SumUp's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of SumUp's roles list one
Ghost-job risk at SumUp
low
0 stale, 22 reposted of 409 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from SumUp's own greenhouse board since 2026-08-03. Full hiring picture for SumUp.

About this role

As a Key Account Manager in the Customer Success Management team, you will manage a portfolio of high-value clients, ensuring their needs are met and fostering strong relationships. Your role involves proactive communication, conducting meetings to understand client challenges, and executing retention strategies. You will also collaborate with various departments to enhance the customer experience and identify cross-selling opportunities.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SumUp as an employer.

What you need

  • Experiencia comprobable en áreas comerciales: mínimo 1 año ejerciendo como KAM o Ejecutivo de Cuentas.
  • Personas disciplinadas para manejar un portafolio de clientes y ejecutar sus tareas de manera consistente en el tiempo.
  • Capacidad para tomar decisiones basadas en datos para así mejorar la retención e impulsar el crecimiento del negocio y del cliente.
  • Capacidad de tomar decisiones autónomamente y adaptarse a distintas oportunidades y dificultades que tengan nuestros clientes.
  • Excelente habilidad de organización y de ejecución de prioridades.
  • Excelente capacidad de comunicación verbal y escrita.

Worth weighing

  • No salary listed.
  • Focus on customer retention and proactive engagement may require strong interpersonal skills and adaptability.
  • Experience with Salesforce/SOAP/GSheets is required, which may limit candidates without this background.

Summarised from SumUp's posting. Read the full original.

Listed by SumUp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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