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Sedna

Junior Customer Success Manager

Sedna · Greece

Posted about 2 months ago

or apply directly on Sedna's site. We never take the application ourselves.

Is this posting real?

This role has been open
45 days
Sedna's roles stay open a median of 4 days
Reposted
No
Salary listed
No
0% of Sedna's roles list one
Ghost-job risk at Sedna
moderate
3 stale, 0 reposted of 15 open
Hiring momentum
17 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-26

Measured from postings appearing on and disappearing from Sedna's own greenhouse board since 2026-08-03. Full hiring picture for Sedna.

About this role

The Junior Customer Success Manager role involves managing a portfolio of Strategic and Scale tier accounts, focusing on building and maintaining customer relationships. Responsibilities include monitoring account health, flagging commercial risks and opportunities, and ensuring effective communication with relevant teams. This position is designed for someone early in their customer success career, aiming to develop product knowledge and commercial awareness while contributing to customer retention and satisfaction.

Our read on this posting1.8out of 5
benefits
1/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sedna as an employer.

What you need

  • Some experience in a customer-facing role, ideally in SaaS or operational software
  • Clear written and verbal communication
  • Comfortable using data to inform decisions and identify patterns
  • Organised and reliable in managing a portfolio of relationships and commitments
  • Proactive in flagging problems and surfacing information rather than waiting for someone to ask

Nice to have

  • Background in maritime, shipping, or logistics
  • Experience with Salesforce or similar CRM tools

Worth weighing

  • No salary listed
  • Role involves significant data management responsibilities
  • Position requires proactive communication and relationship management
  • Path to progression is clearly defined but requires demonstrable growth and independence

Summarised from Sedna's posting. Read the full original.

Listed by Sedna on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.

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