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RD Station

Analista de Suporte N1 Junior - Customer Experience Latam | RD Station (Remoto)

RD Station · Remoto, Brasil

Posted 20 days ago

or apply directly on RD Station's site. We never take the application ourselves.

Is this posting real?

This role has been open
20 days
RD Station's roles stay open a median of 33 days
Reposted
No
Salary listed
No
0% of RD Station's roles list one
Ghost-job risk at RD Station
moderate
4 stale, 4 reposted of 15 open
Hiring momentum
45 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from RD Station's own greenhouse board since 2026-08-03. Full hiring picture for RD Station.

About this role

The role of Analista de Suporte N1 Junior involves providing multichannel support to customers using RD Station products across Latin America. Daily tasks include resolving technical issues, ensuring customer satisfaction, and maintaining quality standards while managing high-demand situations. The position requires effective communication and cultural sensitivity to cater to diverse clients.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of RD Station as an employer.

What you need

  • Experience in customer support for technology companies, particularly with technical issues related to platform usage
  • Experience with international customer support or operations in Latin America
  • Proficiency in Spanish and Portuguese as required by the operation
  • Practical knowledge of customer support metrics
  • Previous experience handling simultaneous support requests through multiple channels (mainly chat and email)
  • Ability to assimilate a high volume of information and perform multiple tasks simultaneously

Nice to have

  • Basic knowledge of digital marketing processes
  • Experience in multiproduct and/or B2B SaaS companies
  • Familiarity with platforms such as Service Cloud, Zendesk, Slack, G Suite
  • Understanding of how web pages function
  • Desire to be an active community member sharing knowledge through events, articles, mentoring, and volunteer initiatives

Worth weighing

  • No salary listed
  • The role involves handling multiple products and channels, which may require strong multitasking skills
  • Focus on resolving root causes of issues rather than just symptoms, indicating a deeper level of problem-solving is expected

Summarised from RD Station's posting. Read the full original.

Listed by RD Station on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at RD Station

All 15 open roles at RD Station →

Apply to an Analista de Suporte N1 Junior - Customer Experience Latam | RD Station (Remoto) position at RD Station