Associate Technical Success Manager
New Relic · Atlanta, Georgia, USA; Chicago, Illinois, USA; Houston, Texas, USA; Miami, Florida, USA
Posted 20 days ago
or apply directly on New Relic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days New Relic's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- No 0% of New Relic's roles list one
- Ghost-job risk at New Relic
- high 19 stale, 5 reposted of 54 open
- Hiring momentum
- 105 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from New Relic's own greenhouse board since 2026-08-03. Full hiring picture for New Relic.
About this role
The Associate Technical Success Manager at New Relic is responsible for managing the post-sales technical journey for enterprise customers, focusing on driving platform adoption and consumption. This role involves guiding customers through onboarding, managing mutual activity plans, and ensuring ongoing engagement to mitigate churn. Additionally, the manager will lead technical workshops, build relationships with technical stakeholders, and collaborate on business reviews to demonstrate the value of New Relic's solutions.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of New Relic as an employer.
What you need
- 2+ years of experience working with enterprise customers
- Strong technical background with sales/customer orientation
- Interest or experience with performance monitoring and observability tools
- Familiarity with modern IT environments such as AWS/Azure/GCP and Kubernetes
- Ability to design and execute customer-facing project plans and technical roadmaps
- Exceptional presentation skills and ability to communicate complex topics effectively
Nice to have
- Familiarity with development languages like Java, .Net, Ruby, C, Python, Node.js, Golang
- Exposure to cloud technologies including Kubernetes, containers, microservices, DevOps, CI/CD
- Background in mobile device platforms and architectures (iOS & Android)
- Bachelor's degree in Engineering/Computer Science or equivalent
What you get
- Healthcare, dental, vision
- Parental leave and planning
- Mental health benefits
- 401(k) plan and match
- Flex time-off
- 11 paid holidays
Worth weighing
- No salary listed, but a pay range of $120,000 - $150,000 USD is mentioned
- Role involves a significant focus on customer engagement and technical architecture, which may require strong interpersonal skills
- Visa sponsorship is not available for this position
Summarised from New Relic's posting. Read the full original.
Listed by New Relic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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