PitchMeAI Jobs
Lighthouse

Technical Account Manager

Lighthouse · Dallas-Fort Worth Metroplex

Posted about 3 months ago

or apply directly on Lighthouse's site. We never take the application ourselves.

Is this posting real?

This role has been open
77 days
Lighthouse's roles stay open a median of 74 days
Reposted
No
Salary listed
No
23% of Lighthouse's roles list one
Ghost-job risk at Lighthouse
high
51 stale, 2 reposted of 60 open
Hiring momentum
90 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Lighthouse's own greenhouse board since 2026-08-03. Full hiring picture for Lighthouse.

About this role

The Technical Account Manager (TAM) at Lighthouse serves as a dedicated technical advisor for the company's largest and most strategic customers. This role involves building strong relationships with customer stakeholders, managing technical escalations, and providing proactive support to ensure clients maximize the value of Lighthouse's solutions. The TAM collaborates with various internal teams to address technical issues, deliver insights, and advocate for customer needs throughout the customer lifecycle.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lighthouse as an employer.

What you need

  • 5–10+ years in technical account management, support engineering, or similar roles, ideally in SaaS, hospitality tech, or enterprise software environments
  • Proven track record of handling high-severity technical incidents and serving as an escalation point
  • Strong technical foundation across APIs, integrations, infrastructure, and application troubleshooting
  • Exceptional communication skills with ability to explain technical concepts to both executive and technical stakeholders
  • Experience partnering cross-functionally with Engineering, Product, and Support teams
  • Ability to thrive in ambiguous, high-pressure situations with a structured, problem-solving approach

Nice to have

  • Proficiency in any other language used within our company network

Worth weighing

  • No salary listed
  • Role involves high-pressure situations
  • Focus on technical support and customer relationship management may limit exposure to broader strategic initiatives

Summarised from Lighthouse's posting. Read the full original.

Listed by Lighthouse on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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