or apply directly on Flipdish's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 5 days Flipdish's roles stay open a median of 17 days
- Reposted
- No
- Salary listed
- No 0% of Flipdish's roles list one
- Ghost-job risk at Flipdish
- moderate 3 stale, 1 reposted of 12 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Flipdish's own greenhouse board since 2026-08-03. Full hiring picture for Flipdish.
About this role
As a Technical Account Manager at Flipdish, you will manage a portfolio of restaurant clients, focusing on improving customer satisfaction, retention, and growth. Your role will involve technical problem-solving, collaborating with various teams to address customer issues, and leveraging data to optimize account performance. Success in this position requires a blend of commercial acumen and technical troubleshooting skills to ensure clients are effectively using Flipdish's products and services.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Flipdish as an employer.
What you need
- Experience in technical account management, Strategic Account Management, Customer Success, Support, implementation, or a similar customer-facing role.
- Ability to combine commercial account ownership with strong technical troubleshooting instincts.
- Understanding of commercial drivers of retention, churn prevention, upsell, product adoption, and account growth.
- Ability to manage a portfolio of accounts while helping the wider team resolve urgent or complex technical customer issues.
- Clear communication skills to translate technical detail into practical customer impact and commercial risk.
- Highly organized with strong documentation habits and consistent follow-through across account actions and escalations.
Nice to have
- Experience in restaurant, hospitality, e-commerce, payments, or hospitality technology.
- Hands-on familiarity with Salesforce, Looker, customer-health tooling, or similar analytics and CRM platforms.
- Experience supporting SaaS implementations, integrations, product troubleshooting, or structured technical escalations.
What you get
- Competitive salary
- 25 days’ annual leave + public holidays + company days, including seasonal Summer Fridays
- Private healthcare: UK cover, including Vitality private health insurance
- Pension: UK retirement savings support
- Equity (ESOP): Share options
- Regular team meet-ups and company events
Worth weighing
- No specific salary listed.
- Role involves a mix of commercial and technical responsibilities, which may require balancing different skill sets.
- The company emphasizes a culture of transparency and ownership, which may appeal to self-motivated individuals.
Summarised from Flipdish's posting. Read the full original.
Listed by Flipdish on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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