or apply directly on Evismart's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Evismart's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 10% of Evismart's roles list one
- Ghost-job risk at Evismart
- high 14 stale, 1 reposted of 20 open
- Hiring momentum
- 28 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Evismart's own greenhouse board since 2026-08-03. Full hiring picture for Evismart.
About this role
The L3 Support & Incident Lead will be responsible for managing incidents during the overnight shift for a platform used by 2,000 dental labs. This role requires real diagnostic skills to identify and resolve issues independently, as there is no one to escalate to during the night. The individual will also need to create documentation and runbooks, as existing resources are limited, and will have the authority to direct teams to implement solutions until permanent fixes are made by the day shift.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Evismart as an employer.
What you need
- Real diagnostic experience
- Ability to work independently during night shifts
- Experience in incident management
- Strong problem-solving skills
- Ability to create documentation and runbooks
Worth weighing
- Night shift and 100% on-site are non-negotiable
- Thin documentation means you'll need to create processes from scratch
- This is an individual contributor role with no direct reports
Summarised from Evismart's posting. Read the full original.
Listed by Evismart on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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