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Evismart

Production Support & Incident Response Lead

Evismart · BGC, Taguig, Philippines

Posted about 2 months ago

or apply directly on Evismart's site. We never take the application ourselves.

Is this posting real?

This role has been open
52 days
Evismart's roles stay open a median of 82 days
Reposted
No
Salary listed
No
10% of Evismart's roles list one
Ghost-job risk at Evismart
high
20 stale, 1 reposted of 20 open
Hiring momentum
28 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Evismart's own greenhouse board since 2026-08-03. Full hiring picture for Evismart.

About this role

The Production Support & Incident Response Lead at Evi Smart is responsible for leading incident response and ensuring platform continuity during night operations. This role involves investigating production issues, determining safe restoration methods, and coordinating with technical teams to resolve incidents while maintaining clear communication with stakeholders. The lead must proactively monitor platform health and develop a backup to handle routine night triage independently.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Evismart as an employer.

What you need

  • Experience supporting live production applications
  • Ability to investigate production problems without guidance
  • Comfort with logs, dashboards, APIs, databases, and monitoring tools
  • Understanding of application, database, API/connectivity, and infrastructure issues
  • Strong judgment regarding escalation and business continuity
  • Experience in a 24/7 or on-call environment

Worth weighing

  • Permanent night-shift role
  • Individual contributor position with significant responsibility
  • Not a traditional people-management role
  • Requires strong decision-making authority and ownership

Summarised from Evismart's posting. Read the full original.

Listed by Evismart on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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