or apply directly on Culture Amp's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Culture Amp's roles stay open a median of 35 days
- Reposted
- No
- Salary listed
- No 0% of Culture Amp's roles list one
- Ghost-job risk at Culture Amp
- high 14 stale, 1 reposted of 36 open
- Hiring momentum
- 60 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Culture Amp's own greenhouse board since 2026-08-03. Full hiring picture for Culture Amp.
About this role
As a Senior Customer Success Manager at Culture Amp, you will manage a portfolio of 40-55 Enterprise customers, focusing on retention, adoption, and expansion. Your role involves driving commercial outcomes through strategic reviews, risk management, and fostering executive relationships. You will collaborate with Sales and Renewals teams within a pod model to ensure a seamless customer experience and leverage AI tools to enhance engagement and efficiency.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Culture Amp as an employer.
What you need
- 3 years of experience in enterprise customer success or account management roles
- Experience with AI-forward solutions and driving adoption
- Track record of owning GRR and NRR
- Strong executive communication skills
- Proactive risk management skills
- Ability to collaborate effectively across functions
What you get
- Equity through Employee Share Option Program
- Learning programs and coaching
- Quarterly refresh days and extended end-of-year break
- Monthly allowance for wellbeing and lifestyle
- Inclusive parental leave from day one
- MacBook and budget for home workspace setup
Worth weighing
- No specific mention of the technology stack used
- Base salary range provided but may vary based on individual skills and experience
- Role involves managing a significant portfolio with high accountability
- Work from office requirement for most roles
Summarised from Culture Amp's posting. Read the full original.
Listed by Culture Amp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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