or apply directly on Culture Amp's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 7 days Culture Amp's roles stay open a median of 35 days
- Reposted
- No
- Salary listed
- No 0% of Culture Amp's roles list one
- Ghost-job risk at Culture Amp
- high 14 stale, 1 reposted of 36 open
- Hiring momentum
- 60 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Culture Amp's own greenhouse board since 2026-08-03. Full hiring picture for Culture Amp.
About this role
The Senior Customer Success Manager for Enterprise at Culture Amp will manage a portfolio of 40-55 Enterprise customers, focusing on retention, adoption, and expansion of accounts totaling $3.5M - $4M ARR. The role involves strategic partnership with Sales and Renewals, conducting Executive Strategy Reviews, and utilizing AI tools to enhance customer engagement and streamline workflows. The manager will also lead risk management efforts and strengthen executive relationships to ensure customer success and satisfaction.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Culture Amp as an employer.
What you need
- 3+ years of experience in enterprise customer success or account management roles
- Experience in driving adoption and change management
- Strong executive communication skills
- Proactive approach to risk management
- Ability to collaborate effectively across functions
- Comfort using AI as a practical tool for customer engagement
What you get
- Equity through Employee Share Option Program
- Learning programs and coaching
- Quarterly refresh days and extended end-of-year break
- Monthly allowance for wellbeing and lifestyle
- Inclusive parental leave from day one
- MacBook and budget for home workspace setup
Worth weighing
- No specific mention of remote work flexibility beyond 2 days in the office per week
- Salary range provided but may vary based on individual skills and experience
- Role involves managing high-stakes customer relationships and requires strong judgment
Summarised from Culture Amp's posting. Read the full original.
Listed by Culture Amp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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