or apply directly on Convera's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Convera's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- Yes 27% of Convera's roles list one
- Ghost-job risk at Convera
- moderate 22 stale, 7 reposted of 64 open
- Hiring momentum
- 125 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Convera's own greenhouse board since 2026-08-03. Full hiring picture for Convera.
About this role
As a Customer Support Associate at Convera in Singapore, you will provide exceptional customer service across multiple channels, including phone, email, and chat. Your role involves resolving customer inquiries, understanding regulatory requirements, and contributing to business improvements while maintaining a high standard of service. You will also develop a deep knowledge of Convera's products to offer tailored recommendations to clients.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Convera as an employer.
What you need
- A minimum of 1 years’ related experience in customer service by phone & email
- Fluent English language skills
- Must be a Singapore Permanent Resident or Citizen
Nice to have
- Mandarin or Cantonese language skills
- Experience in Financial Services
What you get
- Market competitive monthly gross salary, plus commission based on success
- Great career growth and development opportunities in a global organization
- A flexible approach to work
- Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
- Paid volunteering opportunities
Worth weighing
- Salary range is specified but may not be negotiable
- Experience in Financial Services is preferred but not mandatory
- Role requires strong problem-solving and conflict resolution skills
- Attention to detail is emphasized, including on application materials
Summarised from Convera's posting. Read the full original.
Listed by Convera on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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