or apply directly on Convera's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Convera's roles stay open a median of 36 days
- Reposted
- No
- Salary listed
- No 27% of Convera's roles list one
- Ghost-job risk at Convera
- moderate 22 stale, 7 reposted of 64 open
- Hiring momentum
- 125 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Convera's own greenhouse board since 2026-08-03. Full hiring picture for Convera.
About this role
As a Customer Support Associate at Convera, you will handle online requests related to pre and post-payment queries, ensuring adherence to service level agreements and quality standards. Your responsibilities include processing payments, communicating with customers, analyzing reports, and collaborating with Front Office teams to deliver exceptional customer service while complying with regulatory requirements.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Convera as an employer.
What you need
- Experience in a busy team in a client facing function within a financial services environment
- Excellent communication and listening skills
- Ability to network and build relationships at all levels
- Excellent time management and attention to detail
- Proactive attitude and willingness to speak up about concerns
- Experience using MS Outlook, Excel, Word, PowerPoint, and the internet
Worth weighing
- No specific salary or benefits package details provided
- Role involves handling compliance and regulatory requirements
- Opportunity for career growth and skill development is mentioned but not detailed
Summarised from Convera's posting. Read the full original.
Listed by Convera on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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