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Convera

Agentic AI Engineer (ITSM & Enterprise Automation)

Convera · Pune

Posted about 2 months ago

or apply directly on Convera's site. We never take the application ourselves.

Is this posting real?

This role has been open
65 days
Convera's roles stay open a median of 72 days
Reposted
No
Salary listed
No
27% of Convera's roles list one
Ghost-job risk at Convera
high
61 stale, 7 reposted of 64 open
Hiring momentum
125 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Convera's own greenhouse board since 2026-08-03. Full hiring picture for Convera.

About this role

As an Agentic AI Engineer focused on ITSM and Enterprise Automation, you will design, build, and operate AI-driven workflows to enhance IT service delivery. Your responsibilities will include developing automation solutions, integrating enterprise platforms, and optimizing AI agents for improved self-service and incident management. This role requires hands-on experience with various AI and ITSM tools, as well as collaboration with security teams to ensure compliance and governance.

Our read on this posting3.0out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Convera as an employer.

What you need

  • 3+ years of experience as an AI engineer or AI Ops Engineer
  • Expert understanding of AI-assisted ITSM automation and workflow orchestration
  • Hands-on knowledge of an agentic AI studio including Agents, Workflows, Apps, AI Functions, Integrations
  • Experience with Prompt Engineering and Conversational AI
  • Strong understanding of OAuth 2.0, API authentication, and enterprise identity integrations
  • Experience designing Event-Driven Integrations using webhooks and triggers

Nice to have

  • Hands-on experience with Rezolve.ai, ServiceNow Agentic AI, Moveworks, Aisera, Kore.ai
  • Experience with Power Platform, Copilot, Power Apps, Dataverse, Power BI
  • Experience implementing Retrieval-Augmented Generation (RAG) architecture and Vector Databases

What you get

  • Competitive salary
  • Opportunity to earn an annual bonus
  • Great career growth and development opportunities in a global organization
  • A flexible approach to work

Worth weighing

  • Role requires night shift work
  • Specific technologies and platforms mentioned may imply a steep learning curve for those unfamiliar
  • No salary range provided in the posting

Summarised from Convera's posting. Read the full original.

Listed by Convera on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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