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Cloudflare

Senior Customer Engineer, Majors - Detroit, MI

Cloudflare · Distributed

Posted about 3 months ago

or apply directly on Cloudflare's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
Cloudflare's roles stay open a median of 87 days
Reposted
No
Salary listed
No
28% of Cloudflare's roles list one
Ghost-job risk at Cloudflare
high
342 stale, 12 reposted of 342 open
Hiring momentum
494 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Cloudflare's own greenhouse board since 2026-08-03. Full hiring picture for Cloudflare.

About this role

As a Senior Customer Engineer at Cloudflare, you will act as a trusted technical advisor, guiding enterprise clients through the entire customer journey from pre-sales technical validation to onboarding and deployment. You will leverage AI tools to streamline workflows and focus on high-value architectural design, ensuring customer satisfaction and driving measurable business outcomes. Your role will also involve collaborating with Account Executives, monitoring customer health, and leading technical presentations and evaluations.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudflare as an employer.

What you need

  • Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer.
  • Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
  • Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
  • Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
  • Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
  • Depth in at least four of the following technical areas: Internet fundamentals, Security, Performance, AI Proficiency, Coding/Scripting, Developer Platform Fluency.

Nice to have

  • Track record of creating and delivering technical enablement such as workshops, code samples, documentation, or developer onboarding.
  • Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
  • Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
  • Background from hyperscalers, digital natives, distributed systems environments, or startups.

What you get

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits

Worth weighing

  • No specific salary listed, but compensation is described as competitive with a variable structure tied to performance.
  • Role may require travel up to 20–50%, which could impact work-life balance.
  • Position involves a quota-carrying responsibility, which may add pressure to meet sales targets.

Summarised from Cloudflare's posting. Read the full original.

Listed by Cloudflare on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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