B-Stock

Customer Success Manager

B-Stock · Hybrid (Boston, MA)

Posted 3 days ago · $70,000 to $85,000

or apply directly on B-Stock's site. We never take the application ourselves.

Is this posting real?

This role has been open
3 days
B-Stock's roles stay open a median of 37 days
Reposted
No
Salary listed
Yes
92% of B-Stock's roles list one
Ghost-job risk at B-Stock
high
5 stale, 2 reposted of 12 open
Hiring momentum
13 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-26

Measured from postings appearing on and disappearing from B-Stock's own greenhouse board since 2026-08-03. Full hiring picture for B-Stock.

About this role

The Customer Success Manager will be responsible for managing the strategy and GMV performance for B-Stock's scaled seller segment, focusing on longtail and SMB sellers. This role involves setting targets, forecasting GMV, advising sellers on strategies to improve conversion and recovery, and collaborating cross-functionally to shape operational models as the company scales. The position is hybrid, requiring in-office work 2-3 days a week in Boston.

Our read on this posting4.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of B-Stock as an employer.

What you need

  • 5+ years in account management, customer success, or a seller/revenue role with direct ownership of a revenue or GMV target
  • Track record building or scaling a coverage model, book strategy, or growth program
  • Strong commercial and analytical skills, comfortable forecasting and working in Salesforce and a BI tool such as Tableau
  • Consultative and strategic; familiarity with a sales methodology such as SPICED is a plus
  • Proven ability to influence cross-functionally and turn strategy into repeatable programs

Nice to have

  • B2B marketplace, recommerce, or e-commerce experience

What you get

  • Competitive compensation packages, including bonus and options
  • Medical, Dental, and Vision benefits
  • Paid Time Off, telecommuting, and matching 401(K)
  • Support for continuing education
  • Team offsites, social events, and extracurricular activities
  • Snacks, drinks, and the occasional box of donuts

Worth weighing

  • No salary listed beyond the range of $70,000 to $85,000
  • Position involves working in a hybrid model, requiring in-office presence 2-3 days a week
  • Role requires strong analytical skills and familiarity with specific tools like Salesforce and Tableau

Summarised from B-Stock's posting. Read the full original.

Listed by B-Stock on their greenhouse job board, last confirmed open on 2026-09-26. PitchMeAI is not the employer.

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