or apply directly on AvePoint's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days AvePoint's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 19% of AvePoint's roles list one
- Ghost-job risk at AvePoint
- low 0 stale, 2 reposted of 300 open
- Hiring momentum
- 392 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from AvePoint's own greenhouse board since 2026-08-03. Full hiring picture for AvePoint.
About this role
The Technical Support Analyst role involves providing high-quality support to enterprise customers by troubleshooting technical issues related to software solutions, particularly within the Microsoft technology stack. You will work closely with various teams to analyze and resolve complex problems, deliver effective customer service, and contribute to knowledge sharing through public-facing articles. Continuous learning and collaboration are key aspects of this position.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AvePoint as an employer.
What you need
- Strong problem solving and customer service skills
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively in a team environment
- Commitment to continuous education and staying up-to-date with the latest technologies
- Strong interest or experience with Microsoft technology stack (including SharePoint, Office 365, Azure, Windows Server, SQL Server, and IIS)
- BA/BS Degree in an IT related field (Computer Science majors preferred)
Nice to have
- 1 to 5 years of technical software support or help desk experience
What you get
- HMO coverage from day 1 of employment (plus 2 free dependents)
- Group life insurance (upon regularization)
- Wellness Reimbursement Program (upon regularization)
- Paid annual and sick leaves (convertible into cash)
- Paid compassionate leave (5 days)
- Employee Dedication Award (years of service)
Worth weighing
- Work schedule involves shifting hours (Dayshift, Mid shift & Night shift)
- The role requires a strong commitment to continuous learning and adaptation to new technologies
- The position is hybrid, requiring both onsite and remote work
Summarised from AvePoint's posting. Read the full original.
Listed by AvePoint on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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