or apply directly on AvePoint's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days AvePoint's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 19% of AvePoint's roles list one
- Ghost-job risk at AvePoint
- low 0 stale, 2 reposted of 300 open
- Hiring momentum
- 392 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from AvePoint's own greenhouse board since 2026-08-03. Full hiring picture for AvePoint.
About this role
As a Project Support Engineer, you will provide Level 1 and Level 2 support to clients, troubleshoot issues, and work closely with the R&D team for resolutions. Your role involves managing customer inquiries, conducting analyses, and ensuring customer satisfaction while maintaining project documentation and generating reports. You will also have opportunities for training users and may provide onsite support when necessary.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AvePoint as an employer.
What you need
- BA/BS Degree in any IT related field (IT/Computer Science/Computer Engineering)
- 1-3 years of technical software support/project support/applications support experience
- Excellent communication skills and able to interact professionally with a diverse group, managers, executives and SMEs
- Strong analytical and troubleshooting skills
- Pro-active, customer focused and comfortable dealing with clients directly
- Organized, meticulous and able to work independently
Nice to have
- Experience in exam management system (EMS), training management system (TMS) and/or learning management system (LMS) is a plus
What you get
- HMO coverage from day 1 of employment (plus 2 free dependents)
- Group life insurance (upon regularization)
- Wellness Reimbursement Program (upon regularization)
- Paid annual and sick leaves (convertible into cash)
- Paid compassionate leave (5 days)
- Employee Dedication Award (years of service)
Worth weighing
- Current work schedule may change depending on business needs
- Role involves dealing with clients directly, which may require strong interpersonal skills
- Onsite support may require travel abroad, which could be a consideration for some candidates
Summarised from AvePoint's posting. Read the full original.
Listed by AvePoint on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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