Vice President, Care Team Operations
Twin Health · Remote, USA
Posted 8 days ago · $250,000 - $270,000
or apply directly on Twin Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Twin Health's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 73% of Twin Health's roles list one
- Ghost-job risk at Twin Health
- high 19 stale, 2 reposted of 37 open
- Hiring momentum
- 58 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Twin Health's own greenhouse board since 2026-08-03. Full hiring picture for Twin Health.
About this role
The Vice President of Care Team Operations at Twin Health is responsible for managing the care team that supports members in improving their metabolic health. This role involves overseeing hiring, training, performance management, and ensuring that operational standards are met to achieve high-quality care outcomes. The VP will collaborate closely with other departments to ensure that the care team is effectively supported and that member needs are accurately assessed and met.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Twin Health as an employer.
What you need
- 10+ years in healthcare operations leadership, including direct management of multi-disciplinary clinical teams at scale (250+ FTEs or 50K+ lives)
- 5+ years in Digital Health Organizations preferred
- Demonstrated ownership of a performance-management system for a clinical or clinical-adjacent workforce—metrics design, scorecards, audits, and leveling
- Experience building or owning a workload/demand model that differentiates level of effort by case or member complexity
- Track record designing and governing SOPs, SLAs, and the algorithms or systems that operationalize them
- Strong hiring and training-infrastructure experience
Nice to have
- Experience in value-based care, chronic or metabolic care, or digital health
- Familiarity with Operational Workflows/Product Deliverables or comparable workforce, workqueue, or clinical-workflow tooling
- Experience deploying AI-enabled tools into live operational workflows
- Ability to build independently with Claude is a plus
What you get
- A competitive compensation package in line with leading technology companies
- A remote and accomplished global team
- Opportunity for equity participation
- Unlimited vacation with manager approval
- 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
- 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
Worth weighing
- No specific mention of the technology stack used in operations
- The role is heavily focused on people management rather than clinical protocol authority
- The position requires strong operational leadership skills, which may not appeal to those seeking a more clinical-focused role
Summarised from Twin Health's posting. Read the full original.
Listed by Twin Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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