or apply directly on Revivn's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 66 days Revivn's roles stay open a median of 62 days
- Reposted
- No
- Salary listed
- Yes 50% of Revivn's roles list one
- Ghost-job risk at Revivn
- high 13 stale, 0 reposted of 16 open
- Hiring momentum
- 18 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Revivn's own greenhouse board since 2026-08-03. Full hiring picture for Revivn.
About this role
As a Customer Support Specialist at Revivn, you will be the primary point of contact for customers, ensuring positive interactions and resolving inquiries efficiently. Your daily tasks will include managing customer support tickets, coordinating returns and exchanges, collaborating with internal teams to enhance the after-sales process, and performing inventory management duties. This role emphasizes communication, organization, and a collaborative approach to improve customer experience and operational efficiency.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Revivn as an employer.
What you need
- 1+ years of customer service, customer support, or related experience, preferably in an eCommerce, retail, or direct-to-consumer environment
- Strong written and verbal communication skills
- Excellent organization skills
- Comfortable learning and using warehouse management systems and customer support platforms
- Strong attention to detail with a problem-solving mindset
- Positive, collaborative attitude and a willingness to jump in wherever needed
Nice to have
- Experience with inventory management or warehouse operations
- Experience working with eCommerce platforms or online marketplaces
- Familiarity with customer support software and ticketing systems
Worth weighing
- Most customer interactions happen through email and support tickets; phone support is minimal
- You'll spend time both at a computer and on the warehouse floor when investigating inventory or product-related issues
- The role requires occasional weekend or holiday coverage as business needs arise
Summarised from Revivn's posting. Read the full original.
Listed by Revivn on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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