or apply directly on Flipdish's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 6 days Flipdish's roles stay open a median of 17 days
- Reposted
- No
- Salary listed
- No 0% of Flipdish's roles list one
- Ghost-job risk at Flipdish
- moderate 3 stale, 1 reposted of 12 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Flipdish's own greenhouse board since 2026-08-03. Full hiring picture for Flipdish.
About this role
As a Technical Account Manager at Flipdish, you will manage a portfolio of restaurant clients, focusing on improving customer satisfaction and driving commercial growth. Your role involves technical problem-solving, monitoring account health, and collaborating with various teams to address customer issues and optimize product usage. Success in this position requires building strong relationships with clients and effectively communicating technical details to both customers and internal teams.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Flipdish as an employer.
What you need
- Experience in technical account management, Strategic Account Management, Customer Success, Support, implementation, or a similar customer-facing role.
- Ability to combine commercial account ownership with strong technical troubleshooting instincts.
- Understanding of commercial drivers of retention, churn prevention, upsell, product adoption, and account growth.
- Ability to manage a portfolio of accounts while helping the wider team resolve urgent or complex technical customer issues.
- Clear communication skills to translate technical detail into practical customer impact and useful context for internal teams.
- Highly organized with strong documentation habits and consistent follow-through across account actions and escalations.
Nice to have
- Experience in restaurant, hospitality, e-commerce, payments, or hospitality technology.
- Hands-on familiarity with Salesforce, Looker, customer-health tooling, or similar analytics and CRM platforms.
- Experience supporting SaaS implementations, integrations, product troubleshooting, or structured technical escalations.
What you get
- 24 days annual leave + public holidays + company days (e.g. Summer Fridays, seasonal)
- Private healthcare: OPD + IPD coverage
- Company-provided pick-and-drop service
- Quarterly team meet-ups and company events
Worth weighing
- Role involves both technical problem-solving and commercial account management, which may require balancing different skill sets.
- No specific salary or compensation details provided in the posting.
- The position is onsite in Karachi, which may limit remote work flexibility.
Summarised from Flipdish's posting. Read the full original.
Listed by Flipdish on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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