Technical Onboarding Specialist für den KI-Telefonassistenten (x/f/m)
Doctolib · Berlin, Berlin, Germany
Posted about 2 months ago
or apply directly on Doctolib's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 57 days Doctolib's roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 0% of Doctolib's roles list one
- Ghost-job risk at Doctolib
- high 131 stale, 15 reposted of 133 open
- Hiring momentum
- 226 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Doctolib's own greenhouse board since 2026-08-03. Full hiring picture for Doctolib.
About this role
As a Technical Onboarding Specialist for the AI telephone assistant, you will assist medical practices and hospitals in the technical implementation of the AI-based solution. Your responsibilities include planning and overseeing the setup, coordinating data migrations, ensuring successful operation, and documenting technical solutions while developing training materials.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Doctolib as an employer.
What you need
- Experience in technical onboarding, technical implementation, IT support, Technical Customer Success, or a similar role
- Good understanding of APIs, IT infrastructures, networks, and VPNs
- Proficient in data handling, e.g., in Excel, SQL, or similar tools
- Excellent communication skills in German (minimum C1 level) and English (minimum B2 level)
- Structured analysis of technical problems and development of pragmatic solutions
Nice to have
- Programming experience with JavaScript and/or Python
- Experience with SQL databases
- Knowledge of practice management systems, hospital information systems, or EHR systems
- Experience with SaaS solutions, technical implementations, or AI tools
- Experience in creating training materials or process automation
What you get
- Germany ticket sponsored by Doctolib for office or hybrid work
- 28 vacation days + 1 additional day for each full calendar year of employment (max. 30 days)
- Ability to work 10 days a year from abroad
- Company health insurance with individual additional benefits
- Company pension scheme with a 40% employer contribution (15% during probation)
- Participation in Doctolib's long-term employee participation program DoctoGrowth
Worth weighing
- No salary listed
- Role involves technical problem-solving and customer interaction, which may require strong interpersonal skills
- Hybrid work model may not suit everyone
Summarised from Doctolib's posting. Read the full original.
Listed by Doctolib on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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