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Cribl

Customer Success Engineer, Sydney

Cribl · Remote - Australia

Posted 6 days ago

or apply directly on Cribl's site. We never take the application ourselves.

Is this posting real?

This role has been open
6 days
Cribl's roles stay open a median of 65 days
Reposted
No
Salary listed
No
0% of Cribl's roles list one
Ghost-job risk at Cribl
high
59 stale, 0 reposted of 102 open
Hiring momentum
138 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Cribl's own greenhouse board since 2026-08-03. Full hiring picture for Cribl.

About this role

The Customer Success Engineer (CSE) at Cribl acts as a trusted advisor to customers, ensuring they achieve success with Cribl's solutions. This role involves engaging with various technical functions, driving the customer success lifecycle from onboarding to expansion, and establishing relationships with stakeholders to enhance customer value. The CSE is responsible for communicating effectively with customers and collaborating cross-functionally to inspire and mentor team members.

Our read on this posting2.8out of 5
benefits
1/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cribl as an employer.

What you need

  • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales
  • Customers first mindset with great communication and relationship management skills
  • Customer facing presentation history in program reviews or similar events
  • Direct experience with Observability, Logs, Metrics, IT Operations and Security
  • Proven ability to drive continuous product value by developing new use-cases
  • Quick learner with good technical and problem-solving skills

Nice to have

  • Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.)
  • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight
  • Working knowledge of major cloud providers (AWS, Azure, GCP)
  • You live in Sydney

Worth weighing

  • Remote-first company with potential duties outside standard working hours
  • Role requires engagement across various technical functions and customer levels
  • Focus on customer success may involve high-pressure situations to meet customer expectations

Summarised from Cribl's posting. Read the full original.

Listed by Cribl on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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