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Cribl

Senior Customer Success Engineer

Cribl · Remote - United Kingdom

Posted 6 days ago

or apply directly on Cribl's site. We never take the application ourselves.

Is this posting real?

This role has been open
6 days
Cribl's roles stay open a median of 65 days
Reposted
No
Salary listed
No
0% of Cribl's roles list one
Ghost-job risk at Cribl
high
59 stale, 0 reposted of 102 open
Hiring momentum
138 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Cribl's own greenhouse board since 2026-08-03. Full hiring picture for Cribl.

About this role

As a Senior Customer Success Engineer at Cribl, you'll focus on driving product adoption and ensuring customer success through tailored engagements and scalable initiatives. Your role involves providing technical expertise, developing enablement materials, and collaborating with various teams to enhance customer understanding and satisfaction. You'll also analyze customer data to identify trends, mitigate churn risks, and optimize engagement strategies.

Our read on this posting3.6out of 5
benefits
4/5
freshness
5/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cribl as an employer.

What you need

  • Deep Technical Acumen in data observability and security technologies
  • Customer Success Mindset with excellent communication and interpersonal skills
  • Problem-Solving & Analytical Skills to diagnose and resolve technical challenges
  • Strategic Thinking to align customer objectives with product capabilities
  • Content Creation & Delivery experience in technical content
  • Collaboration skills to work cross-functionally with various teams

Nice to have

  • Experience in a similar scaled customer success or technical account management role
  • Experience with various cloud providers (AWS, Azure, GCP)
  • Familiarity with customer success platforms (e.g., Gainsight) and analytics tools
  • Multi-lingual (French, Spanish, and/or German)
  • Willingness to learn

What you get

  • Competitive salary
  • Participation in the Cribl Corporate Bonus Program
  • Retirement/pension support
  • Paid holidays and paid time off
  • Remote office setup support
  • Equity

Worth weighing

  • Salary is dependent on country of employment and individual candidate's experience
  • Remote work may require occasional duties outside standard hours
  • Benefits vary by country according to local requirements and market practices

Summarised from Cribl's posting. Read the full original.

Listed by Cribl on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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