or apply directly on Convera's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Convera's roles stay open a median of 72 days
- Reposted
- No
- Salary listed
- No 27% of Convera's roles list one
- Ghost-job risk at Convera
- high 61 stale, 7 reposted of 64 open
- Hiring momentum
- 125 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Convera's own greenhouse board since 2026-08-03. Full hiring picture for Convera.
About this role
As a Customer Support Specialist at Convera, you will be responsible for managing customer interactions, resolving complex inquiries, and ensuring compliance in transaction processing within a regulated financial environment. Your role will involve problem-solving, collaborating with various teams, and contributing to operational excellence while delivering exceptional customer service. You will also mentor colleagues and support continuous improvement initiatives.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Convera as an employer.
What you need
- Fluency in Polish and English
- 2–4 years of experience in customer support, operations, payments, financial services, or a related environment
- Experience managing escalations and resolving non-routine customer issues
- Strong analytical and problem-solving abilities
- Excellent verbal and written communication skills
- High attention to detail with a focus on accuracy and compliance
Nice to have
- Knowledge about project and timeline management
- Confidence influencing outcomes and collaborating across teams
- Continuous improvement mindset with a commitment to personal and professional development
What you get
- Market competitive monthly salary
- Great career growth and development opportunities in a global organization
- A flexible approach to work (hybrid)
- Generous employee benefits
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
- 3 'wellness days' off per year
Worth weighing
- Role involves managing escalations and complex cases, which may be challenging
- Fast-paced environment may not suit everyone
- Hybrid work model may require adaptability to both in-office and remote work settings
Summarised from Convera's posting. Read the full original.
Listed by Convera on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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