Convera

Agentic AI Engineer (ITSM & Enterprise Automation)

Convera · Pune

Posted 29 days ago

or apply directly on Convera's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Convera's roles stay open a median of 36 days
Reposted
No
Salary listed
No
27% of Convera's roles list one
Ghost-job risk at Convera
moderate
22 stale, 7 reposted of 64 open
Hiring momentum
125 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Convera's own greenhouse board since 2026-08-03. Full hiring picture for Convera.

About this role

As an Agentic AI Engineer, you will focus on building and operating AI-driven IT operations to enhance IT service delivery. Your responsibilities will include designing and implementing agentic AI workflows, optimizing prompts for AI agents, and integrating various enterprise platforms. You will also lead technical investigations, manage AI agents for IT incidents, and ensure compliance with security protocols while collaborating with stakeholders across the organization.

Our read on this posting3.0out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Convera as an employer.

What you need

  • 3+ years of experience as an AI engineer or AI Ops Engineer
  • Expert understanding and hands-on knowledge of AI-assisted ITSM automation, workflow orchestration, integrations, and enterprise platforms
  • Experience with Prompt Engineering, including designing, testing, and optimizing prompts for AI agents
  • Hands-on experience with Conversational AI, chatbot orchestration, and AI-driven employee self-service solutions
  • Experience building Knowledge Ingestion Pipelines for structured and unstructured enterprise data sources
  • Experience integrating Microsoft 365 services using Microsoft Graph API

Nice to have

  • Hands-on experience working on Rezolve.ai, ServiceNow Agentic AI, Moveworks, Aisera, Kore.ai, or similar agentic AI/intelligent ITSM platforms
  • Hands-on experience working on Power Platform, Copilot, Power Apps, Dataverse, Power BI
  • Experience implementing Retrieval-Augmented Generation (RAG) architecture and Vector Databases for enterprise knowledge retrieval

What you get

  • Competitive salary
  • Opportunity to earn an annual bonus
  • Great career growth and development opportunities in a global organization
  • A flexible approach to work

Worth weighing

  • No salary listed
  • The role involves working with a modern enterprise environment but may require adapting to evolving technologies
  • The position demands a high level of collaboration and communication across various teams
  • The focus on agentic AI may require candidates to have a specific skill set that is niche

Summarised from Convera's posting. Read the full original.

Listed by Convera on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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