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Convera

Agentic AI Engineer (ITSM & Enterprise Automation)

Convera · Pune

Posted 29 days ago

or apply directly on Convera's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Convera's roles stay open a median of 36 days
Reposted
No
Salary listed
No
27% of Convera's roles list one
Ghost-job risk at Convera
moderate
22 stale, 7 reposted of 64 open
Hiring momentum
125 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Convera's own greenhouse board since 2026-08-03. Full hiring picture for Convera.

About this role

As an Agentic AI Engineer focused on ITSM and Enterprise Automation, you will design, build, and operate AI-driven workflows to enhance IT service delivery. Your responsibilities will include developing automation solutions, integrating enterprise platforms, and optimizing AI agents for improved self-service and incident management. This role requires hands-on experience with various AI and ITSM tools, as well as collaboration with security teams to ensure compliance and governance.

Our read on this posting3.0out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Convera as an employer.

What you need

  • 3+ years of experience as an AI engineer or AI Ops Engineer
  • Expert understanding of AI-assisted ITSM automation and workflow orchestration
  • Hands-on knowledge of an agentic AI studio including Agents, Workflows, Apps, AI Functions, Integrations
  • Experience with Prompt Engineering and Conversational AI
  • Strong understanding of OAuth 2.0, API authentication, and enterprise identity integrations
  • Experience designing Event-Driven Integrations using webhooks and triggers

Nice to have

  • Hands-on experience with Rezolve.ai, ServiceNow Agentic AI, Moveworks, Aisera, Kore.ai
  • Experience with Power Platform, Copilot, Power Apps, Dataverse, Power BI
  • Experience implementing Retrieval-Augmented Generation (RAG) architecture and Vector Databases

What you get

  • Competitive salary
  • Opportunity to earn an annual bonus
  • Great career growth and development opportunities in a global organization
  • A flexible approach to work

Worth weighing

  • Role requires night shift work
  • Specific technologies and platforms mentioned may imply a steep learning curve for those unfamiliar
  • No salary range provided in the posting

Summarised from Convera's posting. Read the full original.

Listed by Convera on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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