or apply directly on AvePoint's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days AvePoint's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 19% of AvePoint's roles list one
- Ghost-job risk at AvePoint
- low 0 stale, 2 reposted of 300 open
- Hiring momentum
- 392 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from AvePoint's own greenhouse board since 2026-08-03. Full hiring picture for AvePoint.
About this role
The Project Support Engineer role involves providing Level 1 and Level 2 support to clients, troubleshooting issues, and collaborating with the R&D team for resolutions. Responsibilities include managing customer inquiries, maintaining project documentation, conducting training sessions, and ensuring customer satisfaction while adhering to service level agreements.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of AvePoint as an employer.
What you need
- BA/BS Degree in any IT related field (IT/Computer Science/Computer Engineering)
- 1-3 years of technical software support/project support/applications support experience
- Excellent communication skills
- Strong analytical and troubleshooting skills
- Pro-active, customer focused and comfortable dealing with clients directly
- Organized, meticulous and able to work independently
Nice to have
- Experience in exam management system (EMS), training management system (TMS) and/or learning management system (LMS)
What you get
- HMO coverage from day 1 of employment (plus 2 free dependents)
- Group life insurance (upon regularization)
- Wellness Reimbursement Program (upon regularization)
- Paid annual and sick leaves (convertible into cash)
- Paid compassionate leave (5 days)
- Employee Dedication Award (years of service)
Worth weighing
- Current work schedule may change depending on business needs
- Onsite support may be required locally or overseas
- Role requires resilience under tight deadlines and high-pressure situations
Summarised from AvePoint's posting. Read the full original.
Listed by AvePoint on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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